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BOOKING POLICIES

BOOKING POLICIES 
Updated 5/5/2023

Booking Policies are set in place in order to keep my studio doors open, make use of both our time and energy. If these policies don’t work for you, your budget or lifestyle. I am not the best fit for you as a tattoo artist. 


PAYMENTS

  • NON-REFUNDABLE  | All bookings and payments are made in full and non-refundable under any circumstance. Including  your lifestyle changes due to unforeseen circumstances due to death, pregnancy, natural disasters, unforeseen acts of god, or any other circumstance. 

  • NON-TRANSFERABLE | Services can NOT be transferred to another service, person or product under any circumstance.

 

  • NO Tips in any form accepted. Please consider donating towards my Skintone Project to bring awareness to colorism in the tattoo industry. When this project is officially announced. 


WEATHER 

  • Due to being in the Midwest and having many traveling clients. And unpredictable weather at times. I follow any school protocols in the nearby area. Or regional weather outlooks for travel recommendations. I do not charge a rescheduling fee if the weather is unsafe. I do not want any clients traveling in dangerous weather conditions and may require a reschedule under my discretion. 

TRAVELING CLIENTS

  • If you are client traveling from more than 1 hour one way, you are considered a traveling client and non local.  Please consider your lifestyle before booking. If you are a student I do not work around school schedules. If your job only allows you so much time off  or etc. etc.  Whatever the reason may be, I do not cater to each individual’s lifestyles. 

GUESTS

  • Unless you are booking back to back slots with friends or family. Only ONE guest is allowed to come with to your appointment. Due to keeping the nature of the space quiet, intimate and relaxing. Too many people causes excessive noise, making it difficult for me to focus and work. 

LATE ARRIVAL

  • If you are more than 15 minutes late, your appointment will be canceled and not refunded. 
  • If you will be more than 15 minutes late due to traffic or weather. Please notify me via Instagram DM or email raynaart.co@gmail.com prior to being 15 minutes late. Otherwise you will be considered a no-show. 
  • More than 2 late arrivals will be considered a no-show and you will not be able to book future services. 

RESCHEDULING

  • Reschedules must be made within 3 months of the original appointment date. $450 rescheduling fee applies and must be paid prior to getting scheduled back on the calendar. This fee is put in place to keep our studio doors open and is enforced. 
  • No Reschedules allowed  Permanent Collection Flash due to the volume of clients that book this special set weekend flash. 
  • If I reschedule it is most likely due to a medical condition or emergency. It is a rare occasion. I will do my best to get you rescheduled as soon as my body allows. I have chronic medical conditions that may affect rescheduling. And the schedule has time opened up. Due to being a solo studio, I may need to book other appointments in order to keep my doors open. But have a running list of reschedule or finishing sessions that I fill in the order the originally scheduled and by availability.

NO SHOW 

  • More than 2 late arrivals will be considered a no-show
  • If you do not show up to your appointment and I am not notified, you are considered a no-show. 
  • If you have an  emergency and can not notify me, you must show proof of emergency in order to get rescheduled. 
  • If  you no-show more than 1 time without proper notification.  You will not be able to book future services. 

CANCELLATION

  • If you need to cancel your appointment, please notify me prior. And you will not be considered a no-show. I will not be upset, I would much rather be notified than no-showed. 
  • As always there are no refunds

REFUNDS 

  • As stated above under payments. UNDER NO CIRCUMSTANCES do I refund any services or products. If this policy doesn’t sit well with you, your budget or lifestyle. Then we will not be a good fit. 

HARASSMENT

  • In person , online or via text or email or any form of communication between client and artist  that is harassment , bullying or other abuse will not be tolerated. Your appointment will be canceled immediately and not refunded.  

    • DECLINE OF SERVICES

  • As a small business I reserve the right to decline services and have no obligation to any client. If I feel my safety is compromised in any way I may decline a service with no further interaction. Your payment will be refunded via square in 7-14 days.  Square fees are not refunded via the processing payment policy through Square. 

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    SOCIAL MEDIA + CONTENT 

    • While I do not mind having my photos taken while working for personal use. Please ensure that you are tagging me in any posts or photos for personal accounts.If you are an influencer or content creator, I require a contract or consent form to be approved / signed.